Dear Glenn: At the bottom step of my Bilco Scape Well door there is a hairline crack that runs the width of the step. Every time it rains I get a 1-by-2-foot puddle on the basement floor. Whom should I call to get this repaired?

-- Greg, Ann Arbor

Dear Greg: The Ann Arbor providers of Bilco Scape Well Doors are: Clark Bldg. Supply. Co., (734) 663-3372; Eighty Four Lumber Co., (734) 769-8417; and Fingerle Lumber Co., (734) 663-0581. Any one of them should be able to provide a repair contractor recommendation. You can also call Bilco from any part of the country at (800) 854-9724, or check out their Web site at www.bilco.com.